Afero, Inc.


Last Updated: 12/16/2016

This Privacy Policy explains how information is collected, used and disclosed by Afero, Inc. ("Afero") when you access or use our websites, mobile applications, devices or other products or services (collectively, the "Services"), or when you otherwise interact with us. This policy applies to the information we collect from a third-party device that has integrated Afero technology or is otherwise designed to communicate with the Services ("Third-Party Devices"), but does not apply to the information that the Third-Party Device separately collects independent of our Services. Please refer to the privacy policy of the third party responsible for that device for information about its privacy practices.

We may change this policy from time to time. If we make changes, we will provide notice of such changes by revising the date at the top of the policy and, in some cases, provide additional notice such as adding a statement to our webpage or sending a notification.

For information about your choices in connection with any of our information practices described below, please see "Your Choices" below or contact us at

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information you provide when you create an account, participate in interactive areas of our Services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, username and password, location of Third-Party Devices and any other information you choose to provide.

Information We Collect Automatically

When you access or use our Services, we automatically collect information from your devices and we may associate it with other information we collect about you. For example, we may collect:

  • Log Information: We collect log information when you use our Services, including access times, pages viewed, IP address, and the web page that referred you to our website.

  • Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, your web browser, device identifiers, and the name you have given your mobile device.

  • Location Information: We collect information about the location of your mobile device when you associate a Third-Party Device with our Services via our mobile app, or when you otherwise consent to our collection of this information.

  • Third-Party Device Information: We collect information about the Third-Party Devices you use, including the device make and model, access times, device modes and settings, commands you send via the Services, and status messages and updates you receive from Third-Party Devices via the Services based on configurations and operations you pre-establish via the Services or that you submit manually to the Third-Party Device.

  • Information Collected by Cookies and Other Tracking Technologies via Our Websites and Mobile Apps: We and our service providers use various technologies to collect information when you interact with our websites and mobile apps, including cookies, web beacons and software kits (or SDKs). Cookies are small data files that are stored on your device when you visit a website, and a software kit is software that may be included in mobile apps installed on your mobile device. Software kits and cookies enable us to collect information about your device identifiers, web browsers used to access the Services, pages or features viewed, time spent on pages, mobile app performance and links clicked. Web beacons (or pixel tags) are electronic images that may be used in our web Services or emails to help deliver cookies, count website visits, understand usage and determine the effectiveness of email marketing campaigns.

Information We Collect From Other Sources

We may also receive information about you from other sources and link or combine that with information we collect about you.

Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain, deliver and improve our Services;

  • Send you technical notices, updates, security alerts and support and administrative messages;

  • Respond to your comments, questions and requests and provide customer service;

  • Communicate with you about products, services, promotions, events and other news and information we think will be of interest to you;

  • Monitor and analyze trends, usage and activities in connection with our Services;

  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Afero and others;

  • Personalize our Services, including by providing content or features that match user profiles or interests; and

  • Carry out any other purpose for which the information was collected.

Sharing of Information

We may share information about you as follows:

  • With third party vendors, consultants and other service providers who need access to such information to carry out work on our own behalf;

  • When you use interactive areas of our Services, such as the developer forum, certain information you choose to share may be displayed publicly, such as your username and any content you post;

  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;

  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Afero or others;

  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;

  • Between and among Afero and its current and future parents, affiliates, subsidiaries and other companies under common control and ownership; and

  • With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. For instance, we may share aggregated data about your use of Third-Party Devices with the manufacturers of those devices.

Social Sharing Features

Our Services may offer social sharing features and other integrated tools. Your use of such features enables the sharing of information with your contacts or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Analytics Services Provided by Others

We may allow others to provide analytics services on our behalf in connection with our Services. These entities may use cookies, web beacons, SDKs and other technologies to collect information about your use of the Services and other websites and apps, including your IP address, web browser, pages viewed, app performance, time spent on pages and links clicked. This information may be used by Afero and others to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity.


Afero takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Transfer of Information to the U.S. and Other Countries

Afero is based in the United States and the information we collect is governed by U.S. law. By accessing or using our Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law. Where this is the case, we will take appropriate measures to protect information about you in accordance with this Privacy Policy.

Your Choices

Account Information

You may update your account information by logging into your account.


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Location Information

If you initially consent to our collection of location information in connection with our mobile app, you can later stop this collection by changing the settings on your mobile device or deleting our app.

Promotional Communications

You may opt out of receiving promotional communications from us at any time by following the instructions in those communications. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Mobile Push Notifications/Alerts

With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can elect to stop receiving these messages at any time by changing the notification settings on your mobile device.